Privacy policy

Luminaure Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit https://luminaure.com (the “Site”) or make a purchase from it.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device.

As you browse the Site, we also collect information about the pages or products you view, the search terms that referred you to us, and how you interact with the Site. This automatically collected information is referred to as “Device Information”.

We use the following technologies to collect this information:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels

When you make or attempt to make a purchase, we also collect certain information from you, such as your name, billing address, shipping address, payment information, including credit card numbers, email address, and phone number. This information is referred to as “Order Information”.

In this Privacy Policy, the term “Personal Information” refers to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We primarily use Order Information to process your orders, manage payments, arrange shipping, and send you order confirmations.

We also use this information to:

  • Communicate with you
  • Assess potential fraud risks
  • Send you information and offers related to our jewelry, when you have given your consent

Device Information helps us improve and optimize our Site, generate browsing analytics, and evaluate the effectiveness of our marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties that help us use it, including:

  • Shopify (hosting of our online store)
  • Google Analytics (browsing analysis)

We may also disclose your information if required by law, to respond to a legal request, or to protect our rights.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access, correct, delete, and transfer your personal data. To exercise these rights, please contact us at the address provided below.

DATA RETENTION

We keep your Order Information in our records for as long as necessary to process your order and comply with our legal obligations, unless you request its deletion.

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

CONTACT US

For any questions regarding our privacy practices, or to exercise your rights, you can contact us at the following address: contact@luminaure.com